Careers

Content4Demand is a small but growing boutique B2B content marketing and strategy agency full of talented professionals. We work with an impressive roster of clients to develop strategic and creative B2B marketing campaigns—and we use the latest digital and interactive tools and tactics to make those campaigns buyer-focused and extremely effective. Our parent company, G3 Communications, has been named one of the Top 15 Best Places to Work in NJ.

Sales Operations Specialist

Location: This position can be performed from any of our US-based offices or remotely from anywhere within the US.

Emerald is seeking a Sales Operations Specialist to support our Content4Demand (C4D) team. Content4Demand is a best-in-class B2B content marketing agency, boasting an impressive client portfolio and talented team with a strong reputation for turning B2B buyer complexity into smart strategies, compelling stories, and engaging content experiences. Content4Demand partners with some of the fastest growing start-ups to Fortune 500 companies across a multitude of industries. Our clients rely on our expertise for buyer-centric strategies and custom content including video and the latest interactive formats and platforms.

As the Sales Operations Specialist, you will work closely with sales and accounting teams, owning projects in both areas to support agency maintenance and account growth. With mentorship from the sales team and frequent interaction with our marketing and content teams, you will be exposed to cutting-edge digital and content marketing solutions, and will have the opportunity to work on special projects.

Content4Demand is a highly collaborative and supportive team operating in a fast-paced, dynamic environment. The best candidates must be able to effectively manage shifting priorities with critical attention to detail. Your curiosity and motivation will be key to learning and growing in this role.

  • Execute various operations responsibilities, including revenue reporting and invoicing, that are vital to the success of the sales team
  • Assist the sales team with lead generation and lead development
  • Use Salesforce effectively for sales reporting and related processes
  • Interact with elite clientele, ensuring they have a positive experience with the agency and have their content marketing needs met
  • Collaborate with sales, marketing, and agency creative teams 

  • Familiarity with and understanding of content marketing
  • Experience providing administrative support in a professional setting (internship experience counts)
  • Proactive work style that demonstrates the ability to prioritize, multitask, and identify potential challenge areas effectively
  • Ability to build relationships and collaborate successfully with multiple functional groups internally (sales, client services, content strategy, marketing) and externally (clients, vendors, etc.)
  • Ability to use MS Office Suite effectively to maintain, communicate, and present information

 

Target Compensation: $60,000 – $65,000

Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law. 

We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools such as the Headspace app and weekly guided meditation programs.

If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@EmeraldX.com.

To support our commitment to provide a healthy and safe work environment we require all of our team members to have received the COVID-19 vaccine. We utilize CLEAR as our verification partner.

 

Editorial Project Manager

Location: Remote (U.S.)

Emerald is seeking an Editorial Project Manager to join our Content4Demand team. Content4Demand is a boutique B2B content strategy and creation agency operating within Emerald that works with select organizations to design custom marketing solutions, with a focus on delivering a high degree of responsive, hands-on service and attention to detail.

The Editorial Project Manager plays a key role in planning, managing and editing marketing and editorial projects for C4D clients. These projects include consulting services or content assets such as eBooks, blogs, infographics, videos and interactive experiences. The Editorial Project Manager manages the production, delivery and documentation of services and content assets, and manages client expectations by keeping them informed throughout each engagement and ensuring that they have a clear understanding of the C4D editorial and consulting delivery process.

Content4Demand is a highly collaborative and supportive team. We confidently balance and prioritize multiple time-sensitive projects at a time, and maintain positive, professional relationships with both internal and external stakeholders. We take initiative to proactively identify challenges, make decisions aligned with C4D best practices and the needs of our clients, and escalate client service issues as needed. In addition, this team is versatile, with an interest in taking responsibility for a variety of tasks in an environment where every team member wears multiple hats.

  • Manage editorial project schedules; track discrepancies between planned and actual project timelines; anticipate and address issues that may impact schedules
  • Schedule and preside over project kickoff calls, weekly/bi-weekly client status calls, internal project calls, and calls between writers/contractors and client-side subject-matter experts
  • Maintain positive, professional and friendly relationships with client stakeholders; manage client expectations and understand/communicate issues that may affect client relationships
  • Select, onboard and manage freelance writers and project specialists
  • Edit drafts of white papers, e-books, infographics, video scripts, and all other content deliverables at all stages of production to ensure that messaging and style is aligned with client specifications, concepts are well organized, copy is well written, follows grammar and style, and design aligns with client expectations
  • Assess and address client feedback on drafts and layouts
  • Apply C4D best practices to perform last-line quality assurance on all outgoing client deliverables
  • Work with the C4D design department on content asset layouts and interactive content development projects
  • Assist other CSMs as needed in urgent or critical client deliverable instances where the primary CSM is unable to execute and cover team member accounts as needed for PTO and other absences
  • Work with account managers to ensure that project work stays within scope and on budget
  • Work with content strategists and the design department to prepare C4D consulting deliverables for client presentations
  • Calculate recognized revenue on a weekly basis and advise on monthly forecasts for client projects
  • Experience and working knowledge of editorial and/or marketing project management experience
  • Excellent writing and editing skills, including the ability to make fast and accurate changes to copy to address client feedback.
  • Experience managing client relationships
  • Experience with, or the ability to learn, project management tools, interactive content platforms and other software/services as required
  • Familiar with basic B2B marketing concepts, including content marketing concepts/best practices and demand generation techniques and terminology
  • Experience sourcing, hiring, managing and evaluating freelance contributors
  • Proven experience working effectively in a home and/or remote office environment
  • Demonstrate proficiency with Microsoft Office and Google Documents required
  • Experience with Adobe InCopy and Adobe Acrobat Professional a plus
  • Available for travel as needed

Target Compensation: $70,000-$80,000

Please note that this range reflects a reasonable estimate of the target compensation for this position, and may ultimately vary based on a candidate’s qualifications.

We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools such as the Headspace app and weekly guided meditation programs.

If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@EmeraldX.com.

To support Emerald’s commitment to provide a healthy and safe work environment we require all of our team members to be fully vaccinated against COVID-19.
In accordance with law, accommodations may be available in specific circumstances, including religious beliefs and medical conditions. We utilize CLEAR as our verification partner.

Freelance Writers

We work with freelance writers who specialize in B2B writing in a range of industries. Please tell us about your expertise, and we’ll contact you if we have a need for your particular talents.

About Content4Demand

Content4Demand is a respected boutique B2B content strategy and creation agency. We work with a set number of select organizations to deliver a high degree of responsive, hands-on service and attention to detail. Our B2B marketing experts, content strategists, client services managers and designers ensure client campaigns are designed strategically for audience, industry and brand. Our dedicated team tightly aligns with our clients, helping to engineer client success from start to finish. 

We develop buyer-focused content to reach buyers with engaging content experiences at every stage of the buyer’s journey, supporting B2B organizations with foundational marketing strategies including personas, messaging, audits, nurtures, and campaign planning. C4D works with clients across a variety of industries including technology, financial services, manufacturing, and industrial, media, healthcare. 

About Emerald

Emerald is a leader in building dynamic, market-driven business-to-business platforms that integrate live events with a broad array of industry insights, digital tools, and data-focused solutions to create uniquely rich experiences. As true partners, we at Emerald strive to build our customers’ businesses by creating opportunities that inspire, amaze, and deliver breakthrough results. With over 140 events each year, our teams are creators and connectors who are thoroughly immersed in the industries we serve and committed to supporting the communities in which we operate. For more information, please visit http://www.emeraldx.com.

To support Emerald’s commitment to provide a healthy and safe work environment we require all of our team members to be fully vaccinated against COVID-19. In accordance with law, accommodations may be available in specific circumstances, including religious beliefs and medical conditions. We utilize CLEAR as our verification partner.

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